Privacy Policy

Introduction

Welcome to PrepMate ("we," "our," or "us"). We are committed to protecting your privacy and the information that you share while using our website and mobile application (collectively, the "Service").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this Privacy Policy carefully. By using the Service, you consent to the practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our Service, including:

• Contact information (name, email address, phone number)
• Account credentials (username, password)
• Profile information (education history, work experience, skills, resume/CV data)
• Communication data (messages sent through our platform)
• Payment information (if applicable)

Usage Information

We automatically collect certain information about your device and how you interact with our Service, including:

• Device information (device type, operating system, browser type)
• Log data (IP address, access times, pages viewed)
• Usage patterns (features used, interaction time)
• Performance data (app crashes, system activity)

How We Use Your Information

We use your information for various purposes, including to:

• Provide, maintain, and improve our Service
• Create and manage your account
• Process transactions
• Generate AI-powered recommendations for resumes, cover letters, and interview preparation
• Send you notifications, updates, and support messages
• Analyze usage trends and optimize user experience
• Protect against fraudulent, unauthorized, or illegal activity
• Comply with our legal obligations

Data Sharing and Disclosure

We may share your information in the following circumstances:

• With service providers who perform services on our behalf
• When required by law or to protect our rights
• In connection with a business transaction (e.g., merger or acquisition)
• With your consent or at your direction

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, updating, or deleting your personal information
• Objecting to our processing of your data
• Requesting restriction of processing
• Data portability
• Withdrawing consent

To exercise any of these rights, please contact us at info@prepm8.com.

Mobile Application Privacy

Our mobile application may collect additional information, such as:

• Geolocation data (if you grant permission)
• Mobile device access (camera, microphone, storage for document uploads)
• Push notifications (which you can manage through your device settings)
• Mobile analytics data to improve app functionality

You can stop all collection of information by the mobile application by uninstalling it from your device.

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.